Privacy policy

When you use our services, Studio HOSONO/Hosono Shoten Co. (hereinafter referred to as "the Company") requires customers to disclose information necessary for transactions and contact, such as name, address, telephone number, e-mail address, etc. (hereinafter referred to as "personal information") when using the Company's services. We will handle Personal Information in accordance with this Privacy Policy for the purposes of the Personal Information Protection Law.

1. Acquisition and Purpose of Use of Personal Information
We will use personal information for the following purposes
1) We will use your name, address, telephone number, and other contact information to send you products and bill you for them. Payment information may also be used in connection with billing.
2) We use your name, address, e-mail address, and other contact information, as well as the type and quantity of products ordered and the amount billed, to contact and confirm the contents of your order and delivery method.
3) To inform you of our campaigns, products, and services, we use your usage history and contact information such as your name, address, and e-mail address.
4) To improve our services, we use customer opinions, survey results, and usage history.
5) We use your name, address, e-mail address, and other contact information to respond to your requests and inquiries.
6) We provide and display information such as the type and quantity of products ordered and the amount billed to Shopify Inc. only when necessary so that you can view the status of your orders.
7) To refuse the use of our services to anyone who orders products for fraudulent purposes, we will provide Shopify Inc. with information such as your name, address, the type and quantity of products you ordered, and the amount you were billed for transactions that we believe were used for fraudulent purposes, only when necessary. We will provide such information to Shopify Inc. only when necessary.

2. Management of Personal Information
We manage personal information under the following system.
1) We will establish the necessary internal systems in accordance with the Personal Information Protection Law and guidelines, and will make a pledge to our employees to handle personal information properly.
2) We limit the use of personal information to only those who need it for business purposes, establish rules for the storage and management of media containing personal information, and take other precautions to protect personal information.
3) For personal information stored in the system, we will prepare accounts and passwords so that only those who need to use the information for business purposes can use it, and implement access authority management. The accounts and passwords shall be strictly managed to prevent leakage or loss.
4) For security during data transmission related to personal information via the Internet, SSL, an industry-standard encrypted communication, is used for all necessary web pages.
5) We will delete unnecessary personal information at any time after a certain period of time has elapsed from the time of receipt of personal information, provided that it does not interfere with our services.

3. Provision of Personal Information to Third Parties
When you place an order, you must understand this privacy policy and agree to the provision of information as described in 1. 6) and 7) above.
The information provided to the settlement company is subject to a strict management system in accordance with the privacy policy stipulated by the settlement company.

4. Disclosure of Personal Information
1) We will not disclose personal information to third parties without the consent of the customer. However, this does not apply to the following cases.
When requested to do so by a court of law, the police, or other public agency in accordance with laws and regulations.
When there are special provisions in laws and regulations.
When there is a risk of harm to the life, body, or property of the customer or a third party, and consent cannot be obtained from the person in question.
2) When it is necessary to protect or defend our rights, property, or services from actions in violation of laws, regulations, or our Terms of Use and Precautions, and when we are unable to obtain the consent of the customer.
2) When a customer requests disclosure of his/her personal information, we will disclose the information only after confirming the identity of the customer.
  Note: Method of identification
  Please send a copy of proof of identity (driver's license, insurance card, etc.) to us.
  We will confirm the content of the information and disclose it as soon as it is clear that you are the person in question.

5. Changes to the Privacy Policy
In addition to complying with applicable laws and regulations regarding the handling of customers' personal information, we will review and improve our privacy policy from time to time. The privacy policy is subject to change without prior notice. The changes will be posted on the website as necessary.

Contact for inquiries regarding personal information protection
Please contact us from the "Inquiries about Orders and Site" page.