Does the color fade during use? (Regarding fading and color fading)
FAQ
Products
Can I change the size or color of a part other than the specified area?
Will water seep in on rainy days? (About waterproofness)
Can I wash it if it gets dirty? (How to remove stains)
It's broken, can you fix it?
The left and right shoulder belts of my backpack are different lengths, or the number of holes for length adjustment is different on the left and right sides.
Can I change the length of the shoulder belt on my backpack?
How do I use a swivel that is only on the right shoulder belt of the backpack?
Does the color fade during use? (Regarding fading and color fading)
Can I change the size or color of a part other than the specified area?
Will water seep in on rainy days? (About waterproofness)
Can I wash it if it gets dirty? (How to remove stains)
It's broken, can you fix it?
The left and right shoulder belts of my backpack are different lengths, or the number of holes for length adjustment is different on the left and right sides.
Can I change the length of the shoulder belt on my backpack?
How do I use a swivel that is only on the right shoulder belt of the backpack?
Can you issue a receipt (receipt)?
Can I change the size, shape, or color of the product to order? (About special orders and custom-made products)
How long does it take to complete a production order?
What payment methods are available?
Can you send me an in-stock item as soon as you have it?
Can you ship my order overseas (outside Japan)?
Can I specify the shipping company?
How much does shipping cost?
Can I set a specific date and time for delivery?
My order has already been completed, can I cancel it?
Can I return (or exchange) the product I received for a different image?
Does the Japanese cooling-off system apply?
What if the product I received has a defect (tear, stain, sewing defect, etc.)?
I received the wrong product for my order. (Regarding incorrectly ordered products)
Inquiries about orders or the website
Inquiries about our studio, products and custom-made
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