Terms of service

These terms of use (hereinafter referred to as the "Terms") apply to the use of the service (hereinafter referred to as the "Service") provided by Kobo HOSONO (hereinafter referred to as the "Company") on this website. , set forth these Terms as follows: By using this site, you agree to be bound by these terms, so please be sure to read them.

Article 1 Scope and Modification of these Terms
  1. This agreement sets forth the terms of use of this service, and shall apply to all users of this service (hereinafter referred to as "users").
  2. The usage guides, etc. provided by the Company on the Site shall also constitute a part of the Terms.
  3. This agreement can be changed without obtaining the prior consent of the user, and the changed agreement will be applied as soon as it is posted on this site.

Article 2 Use of this service The user shall use this service in accordance with laws and regulations, notices, and our company's provisions such as this agreement and privacy policy.

Article 3 Members
  1. A member is defined as a user who has registered as a member on this site in accordance with the procedures prescribed by the Company. However, if the Company determines that it is inappropriate for a registered member to be recognized as a member, the Company may cancel the member registration.
  2. The member acknowledges that the member information registered on this site is not false. In addition, if there is any change in member information, the member information shall be changed promptly.
  3. Members shall strictly manage their member IDs (email addresses) and passwords on this site at their own responsibility. The Company shall not be held responsible for any damages suffered by members due to such unauthorized use, including theft of passwords.

Article 4 Ordering products
  1. A user who wishes to purchase a product shall place an order for the product in accordance with the method separately designated by the Company.
  2. When the Company accepts the order set forth in the preceding paragraph and receives an order confirmation email from the Company confirming acceptance of the order and receipt of the order, a sales contract concerning the product shall be established between the user and the Company. increase.
  3. If the user who ordered the product is under the age of 20, the order shall be deemed to have been made with the consent of the parent or legal guardian.

Article 5 Non-formation/cancellation of sales contract
  1. Even at the time of receiving an order or after the conclusion of a sales contract, if the company determines that any of the following cases or the following cases may apply, the company will not accept the order or conclude the sales contract. shall be able to cancel. The Company shall not be obligated to explain to the Orderer the grounds for such judgment.
a. If the orderer has violated or is currently violating these terms and conditions in the past.
b. If the Company determines that normal transactions are difficult, such as the orderer repeatedly returning goods or refusing receipt in the past.
c. When it is found that there is a false indication, an error in the order (especially in the shipping address, etc.), or an incomplete order.
d. When there is a risk that the orderer may harm our company's profits by reselling the product for profit.
e. When there is no prospect of delivery due to discontinued production, waiting for production, out of stock at the manufacturer, etc.
f. Your order is limited in quantity and exceeds the quantity we can deliver.
g. if the price displayed on the Site is lower than the correct price;
h. If the orderer has not received the goods within fifteen (15) days after the goods have been shipped by us.
i. When the orderer requests cancellation of the sales contract and we agree to it. However, the orderer cannot unilaterally cancel the sales contract without our consent.
j. In addition, when the Company determines that it is inappropriate to accept the order and accept it, or when the Company determines that it is necessary to cancel the sales contract.

2. If the sales contract fails or is canceled, we will notify the orderer to that effect, and if we have already received the purchase price, etc., we will promptly refund the purchase price, etc. shall be

Article 6 Payment method
  1. The method of payment for this service shall be credit card payment, PayPal, Apple pay, Google Pay, bank transfer, or cash on delivery.
  2. The amount to be paid when purchasing a product is the sum of the purchase price of the product, including consumption tax, the handling fee, and the shipping fee.
  3. Payment by credit card is limited to the use of credit in the name of the user. In addition, the user shall use the credit card under their own responsibility and shall comply with the terms of the separate contract between the user and the credit card company. In addition, regarding the use of credit cards, the user shall be responsible for resolving disputes between the user and the credit card company, etc., between the user and the credit card company.
  4. If you paid with a credit card and need a refund, in principle, we will refund it to your credit card. However, if the refund cannot be made to the credit card due to unavoidable circumstances, even if the orderer bears the handling fee in the contract with the credit card company, we will not refund the handling fee.

Article 7 Delivery of goods
  1. The delivery destination of the product is limited to Japan.
  2. The Company will deliver the ordered products to the delivery address entered by the orderer on the Site by the method prescribed by the Company. We cannot take any responsibility if the product cannot be received due to the orderer's address input error or absence.
  3. In the event that a product that has been shipped from our company is lost during delivery from the delivery company to the orderer, we will discuss with the delivery company and handle the situation accordingly. In this case, if the lost product cannot be prepared again, the sales contract will be cancelled.
  4. If you wish to redeliver the product after it has been returned to our shop by the delivery company due to your absence for a long time, we will charge the round-trip shipping fee (return + redelivery) separately. There are cases.

Article 8 Return/Exchange of Goods
  1. We do not accept returns, exchanges, or cancellations after ordering due to the convenience of the user.
  2. Notwithstanding the provisions of the preceding paragraph, the Company will accept returns only in the following cases.
    1. If you receive a product that differs from your order
    2. If there is a defect in the product
  3. If the user wishes to return the product due to the reasons specified in the preceding paragraph, the user shall apply to the Company within 7 days after the arrival of the product in accordance with the procedures separately determined by the Company. Please note that if there is no such application within 7 days after the arrival of the product, we will not be able to return the product as stipulated in the preceding paragraph.
  4. After receiving the returned goods based on the preceding paragraph, the Company shall promptly deliver the replacement goods. However, if the item you ordered is not in stock, we will make another nursery rhyme product and wait until it is completed, or we will refund the total purchase price including consumption tax, handling fee, shipping fee, etc. at your request. Please note that no interest will be charged at the time of refund.
  5. We will bear the cost of returning the product as stipulated in paragraph 2, so please send it by cash on delivery. Please note that we cannot refund or reimburse shipping fees paid by the user, regardless of the payment method.

Article 9 Disclaimer
  1. The Company shall not be liable for the accuracy, applicability, usefulness, and certainty of the information, data, etc. that the Company provides to users on this site and the information, data, etc. that it sends to users by e-mail, telephone, FAX, etc.・We do not make any guarantees regarding operability, safety, completeness, etc.
  2. We do not guarantee the quality, materials, functions, performance, compatibility with other products, other defects, or any damages, losses, disadvantages, etc. caused by this with respect to the products sold through this service.・We will not bear any burden.
  3. If the delivery address is unknown, etc., the Company will contact the contact information entered by the user and deliver the product to the specified delivery address, etc., to fulfill the delivery obligation of the product, etc. You and shall.
  4. The Service is provided as-is at the time of its provision, and the Company does not guarantee its accuracy, completeness, usefulness, reliability, etc.
  5. Users shall use this service at their own discretion, and the Company shall not be held responsible for any damage caused by the use thereof.
  6. The Company shall not be liable for any damages to the user caused by system interruption, delay, cancellation, data loss, or unauthorized access to data due to failure of the user's communication line or computer.
  7. The Company shall not be held responsible for any problems that may occur with the user's PC or peripheral devices as a result of the user's use of this service.
  8. The Company shall be exempted from liability for any disadvantage suffered by the User due to processing by the Company based on the member registration details and application details entered by the User.
  9. Even if it turns out that the cause of the suspension or cancellation was caused by a reason that cannot be attributed to the member after the Company has suspended the use of this site or canceled the membership contract based on this agreement, the Company will We are not responsible for any damages (including loss of profits, claims made against members by other members or third parties, damages based on claims for damages, etc.) caused by suspension or cancellation. Shall not.

Article 10 Prohibited Matters <br>In this service, the following acts are prohibited, and if these are found, we will suspend the use of this service, cancel the order, and take other appropriate measures. to hold.
  1. Acts of applying for false registration information
  2. Acts that interfere with the operation of this service or that may otherwise interfere with this service
  3. Acts of using this service for purposes other than the intended purpose of this service
  4. The act of using this service by illegally using a credit card
  5. Acts of transferring, selling, etc. rights held as a member to a third party
  6. Acts that cause inconvenience, disadvantage or damage to other users, third parties or our company
  7. Acts that infringe on the copyrights, privacy or other rights of other users, third parties or our company
  8. Acts contrary to public order and morals and other acts in violation of laws and regulations
  9. Acts in which the user or related parties are recognized as gangsters, gangster members or related parties, or other anti-social forces
  10. Other acts that the Company deems inappropriate

Article 11 Responsibilities of Users
  1. Users shall use this service at their own risk, and shall be responsible for all actions and results resulting from the use of this service.
  2. The user shall be fully responsible for any damage caused to the Company or a third party due to reasons attributable to the user in the use of this service.
  3. The user shall prepare the hardware, software, Internet connection environment and all other necessary for using this service at his/her own responsibility and expense. shall be borne by

Article 12 Personal Information
  1. Information that can identify an individual contained in member information (hereinafter referred to as "personal information") will be handled appropriately in accordance with the personal information protection policy established by the Company.
  2. The Company will use the e-mail address, name, address, telephone number, etc. registered by the member at the time of member registration and personal information obtained by the Company in the course of the member's use of this service to provide this service, contact members, and give away gifts. shipping, advertising and other information provision related to product information of our company and our affiliates, and our product planning reference materials. Please note that if you do not enter the required information, it may interfere with the provision of appropriate services.
  3. The Company will not provide or disclose any personal information of members to third parties except in the following cases.
  4. When the consent of the member has been obtained in advance
  5. When there is a legitimate request for disclosure based on laws and regulations
  6. When providing personal information to our subcontractors after concluding a contract in advance not to use personal information for purposes other than consignment
  7. For the purpose of improving services, etc., the Company may provide or disclose member information to third parties in the form of statistical data that cannot identify individuals.
  8. Members may request disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to a third party of their own information by a method separately designated by the Company. I shall comply with this.

Article 13 Intellectual Property Rights
  1. All rights (ownership rights, intellectual property rights, portrait rights, publicity rights, etc.) related to the materials that make up this site (characters, photographs, images, videos, trademarks, logo marks, etc., hereinafter referred to as "materials") , shall belong to the Company or a third party who has such rights, and the user shall not acquire any rights regarding the constituent materials by using them.
  2. All intellectual property rights relating to information provided by users to the Company belong to the Company, and the Company shall be able to use such information free of charge.

Article 14 Voluntary Termination <br>The member may immediately terminate the membership contract by notifying the Company in the manner prescribed by the Company. However, if the member has an unshipped order, the Company may not approve the cancellation application.

Article 15 Service Suspension, Change, Modification, Addition, Deletion shall be In this case, the Company shall not be held responsible for any damages to the user caused by the suspension, change, modification, addition, deletion, or termination of the Service.

Article 16 Court of Jurisdiction <br>Regarding the use of this service, the Tokyo District Court or the Tokyo Summary Court shall be the exclusive jurisdiction court of the first instance for all lawsuits arising between the Company and the user. .

Article 17 Governing Law <br> Japanese law shall apply to the formation, effectiveness, performance and interpretation of these Terms and Individual Terms.

Enactment of this agreement Enacted on December 15, 2018