The left and right shoulder belts of my backpack are different lengths, or the number of holes for length adjustment is different on the left and right sides.
FAQ
Products
How do I use a swivel that is only on the right shoulder belt of the backpack?
Can I change the length of the shoulder belt on my backpack?
Can I change the size or color of a part other than the specified area?
Does the color fade during use? (Regarding fading and color fading)
Will water seep in on rainy days? (About waterproofness)
Can I wash it if it gets dirty? (How to remove stains)
It's broken, can you fix it?
The left and right shoulder belts of my backpack are different lengths, or the number of holes for length adjustment is different on the left and right sides.
How do I use a swivel that is only on the right shoulder belt of the backpack?
Can I change the length of the shoulder belt on my backpack?
Can I change the size or color of a part other than the specified area?
Does the color fade during use? (Regarding fading and color fading)
Will water seep in on rainy days? (About waterproofness)
Can I wash it if it gets dirty? (How to remove stains)
It's broken, can you fix it?
Can I change the size, shape, or color of the product to order? (About special orders and custom-made products)
What payment methods are available?
Can you send me an in-stock item as soon as you have it?
How long does it take to complete a production order?
Can you issue a receipt (receipt)?
My order has already been completed, can I cancel it?
Can I return (or exchange) the product I received for a different image?
Does the Japanese cooling-off system apply?
What if the product I received has a defect (tear, stain, sewing defect, etc.)?
I received the wrong product for my order. (Regarding incorrectly ordered products)
Inquiries about orders or the website
Inquiries about our studio, products and custom-made
Can you ship my order overseas (outside Japan)?
Can I specify the shipping company?
How much does shipping cost?
Can I set a specific date and time for delivery?
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